Guidelines for NYC Building Owners
From October 1 through May 31, New York City building owners must maintain an indoor temperature of at least 68 degrees between 6 a.m. and 10 p.m. when it’s below 55 degrees outside. From 10 p.m. to 6 a.m., indoor temperature must be at least 62 degrees regardless of the temperature outside. Hot water must be kept at a minimum temperature of 120 degrees year-round. Residents experiencing issues with heat or hot water should call the Customer Contact Center at 718-707-7771 or report the issue on the MyNYCHA mobile app or web version.