Good news, NYCHA residents! The MyNYCHA app and website have been upgraded with new features.
Available in English and Spanish, MyNYCHA allows residents to create, schedule, and manage work orders from their smartphones or computers at any time of day. In addition to managing work orders, residents can view service interruptions regarding heat, hot water, elevators, electricity, gas, and compactors and view and pay their rent. (Watch a video about the upgraded MyNYCHA here.)
The recently upgraded MyNYCHA now allows residents to:
- Receive notifications on outages,
- Report elevator issues,
- View planned service interruptions,
- See details about upcoming apartment inspections, and
- View work tickets grouped by job.
MyNYCHA was launched in 2015 to improve customer service and empower residents by putting the repair process in their hands. Visit MyNYCHA to download the app or use the website.