Recertify Online

NYCHA continues to modernize and make more information digitally available. As part of thihttps://selfserve.nycha.infos process, NYCHA has made it possible for residents to complete their annual recertification online, as of September 2017, making the procedure easier for both NYCHA and its residents.

It’s Faster and Easier
 
One of the requirements of living in public housing is completing an annual recertification to reexamine a household’s family composition and income. In addition to recertifying by paper, you can now complete your recertification online.
 
Online annual recertification will be available to all NYCHA residents as of September 2017. Completing your annual recertification online is fast, easy, and secure. Be sure to complete your annual recertification on time. By submitting on time you prevent possible termination of tenancy proceedings and retroactive charges. You also help NYCHA meet its U.S. Department of Housing and Urban Development (HUD) requirement to have 95 percent of residents submit recertifications on time, which will ensure that NYCHA does not lose funding from HUD for maintenance and repairs. 
 
What are the benefits of completing the annual recertification online?
  • fewer questions to answer; 
  • an easier form to complete; 
  • future recertifications will require less time;
  • access and view status and case information 24/7 
NYCHA residents can complete their recertifications online: on a laptop, smartphone or tablet; using a computer on one of NYCHA’s Digital Vans; or at the Self-Serve Kiosk in every Property Management Office; on any computer with Internet access. https://selfserve.nycha.info