As of the end of May, NYCHA has addressed nearly 12,000 maintenance work orders and helped residents complete more than 2,700 annual income recertifications citywide as part of its successful Saturday maintenance blitz initiative.
Eighty developments have benefited from the initiative, which began in December 2018. NYCHA developments have limited staffing during weekends; however, developments included in Saturday blitzes receive regular and extra staff on site from 8:30 a.m. to 4:30 p.m., as well as Housing Assistants available to help residents with their annual income recertifications.
“The success of our Saturday blitz initiative demonstrates how we can proactively make maintenance repairs and provide assistance when it’s most convenient for NYCHA families,” said NYCHA Interim Chair and CEO Kathryn Garcia. “In order to preserve affordable housing for generations, the Authority is working hard today to tackle its work order backlog and address resident concerns through innovative solutions.”
The Authority will continue to hold its Saturday blitz effort twice a month to address repair work order backlogs and assist residents with annual recertifications.
“Completing nearly 12,000 maintenance work orders for our residents as part of our Saturday blitz effort is an achievement, but there is more work to do as we strive to be a better landlord,” said NYCHA General Manager Vito Mustaciuolo.
Efforts like the Saturday blitz initiative and the expansion of NYCHA Cares – a $20 million initiative funded by Mayor de Blasio’s administration to tackle more complex repair backlogs – make up major components of NYCHA 2.0, a plan to ensure quality affordable housing for all NYCHA residents.